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Q I’d like my dog walked at 12 noon. Can you meet this specified time?
A Most days. Traffic, a sick pet scheduled before you, and rainy days (dogs take longer to potty) can cause scheduling conflicts. Every effort is made to meet your requested time, but cannot be promised.
Q What is included during the visit?
A Feeding, administering medication, play and general care of your pets. Additional charges do apply for special services, such as errands, and pet taxi.
Q Will it always be Julia caring for my pet, or a different nanny each time?
A The pet nanny who meets you at the consultation will be your family’s assigned pet nanny. We do assign back-up, or alternate pet nannies should unforeseen circumstances cause your nanny to be unavailable (traffic accident, hospitalization). References can be provided for your back-up nanny. All our nannies are screened and a criminal background check performed. Your pet’s uninterrupted care and your family’s safety is our highest priority.
Q What if I must cancel the day of service?
A You will be charged a $30.00 cancellation fee because we turned away other clients to reserve your dates and time.
Q Is your staff insured and bonded?
A Yes.
Q How do I schedule a free consultation?
A Call 770-630-0006. Your questions about service and rates will be answered. You can schedule a convenient date and time. Evening and weekend consultations are available. A nanny will visit your home to meet you and your pets. This insures that your pet is happy with his or her nanny. You will be given a copy of our insurance and bond policy, references, and service literature. If you decide to contract our services, you can show the nanny your pet's routine, food locations, litter box locations, and so on. The nanny will fill out the service contract, which includes your instructions and other information.
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